Website issues - Website News & Announcements - Forum
Posted: 20 October 2019, 10:16
We're aware of various issues with the website yesterday due to hosting company problems.
Appears slightly better this morning but we will continue to monitor the situation.
Posted: 20 October 2019, 10:49
Unfortunately there's nothing I can do to resolve these issues. The hosting company is investigating/fixing but there's no ETA on its resolution. Hopefully things will be back to normal soon!
Thanks for your patience during this time.
Posted: 21 October 2019, 14:22
With no end in sight to the hosting company resolving the problems, and them ignoring all update requests; I have taken the opportunity to move the website to a new hosting company. This move should hopefully mean the end to slow loading times and poor reliability.
I would like to thank everyone for their patience; and as a gesture of goodwill I have extended all paid-members' upgrade period by a week.
As we are on a new server, please can I ask people to keep an eye out for any teething problems. I am aware of the following:
- watchlist emails not yet set up.
- photos. With over 20,000 photos on website, it'll take a bit of time to get them all on the new server, so there may be a few blank spaces!
Posted: 21 October 2019, 16:29
Great you are up & running again
Sorely missed even for those few days
Hope all issues resolved quickly
To all involved a great result and keep up the fantastic work
Posted: 21 October 2019, 17:02
Personally can I weaver the weeks extension to membership for my part.
Things happen and possibly may turn out for the best